Introduction
Welcome to our customers. This site is owned by Sun Shine Yangon Co., Ltd, hereinafter referred to as “we”, “our”, or “us”. This site is an online marketplace for selling products and services.
Please note that we may revise these terms and conditions by adding or removing certain clauses without prior notice. Once updated, changes will take immediate effect. We encourage users to check these terms regularly for updates.
User Agreement
To access and use our services, we may require you to create an account and provide personal information. You are responsible for maintaining the confidentiality of your username, password, and account details.
You agree to take all necessary steps to ensure the security of your account and personal data and to notify us immediately in the event of unauthorized use or a breach.
Any usage of the site and services via your account, including viewing personal data, submitting communications, and agreeing to contracts, will be considered authorized by you.
You will also be held fully liable for any loss caused by actions taken through your account. If you cannot access or correct inaccurate personal data through your account, please contact our support team.
We reserve the right to suspend accounts, restrict access, or remove/modify content without prior notice.
Personal Data Retention
Protecting personal information is essential for trust and privacy.
We will keep your personal information confidential in accordance with our privacy policy.
Collected data may include your name, phone number, address, location, and other necessary information for order processing.
We do not store sensitive payment data such as credit card or MPU card numbers.
Collected data is not used for commercial or illegal purposes beyond the scope of our services.
We fully comply with Myanmar’s data protection laws and regulations.
Payments
We currently accept mobile payment methods available in Myanmar, including KBZ Pay.
We also accept bank transfers, Cash on Delivery (COD), and Cash on Pickup.
Necessary bank account details for transfers can be found at the bottom of the homepage or on the Checkout page after clicking “Buy Now” or “Checkout All”.
If any error occurs during payment, it may be due to your bank or mobile wallet provider.
License Agreement
Our website can generally be used by people of all ages. However, we recommend that only users over 13 years old make purchases.
Minors must have supervision from a guardian or confirmation from someone over the age of 18.
Order Cancellation
Orders may be canceled within 2 hours after placing them.
If the buyer does not confirm the order or cannot be contacted, we reserve the right to cancel it.
Shipping
Shipping fees vary depending on the delivery location.
Delivery time may vary depending on your address, product availability, and shipping providers.
For Yangon, the estimated delivery time is 2 to 5 business days.
For other regions, please contact us directly for detailed information.
Returns and Replacements
Returns and replacements are accepted under the following conditions:
– The product does not match the order (color, model, or type) and is unopened.
– The product is damaged before reaching the buyer.
Returns must be made within 3 business days.
We do not accept returns or exchanges under the following conditions:
– The product has been opened or used.
– Return requests are made after the allowed period.
– Discounted or promotional items are not eligible for return or replacement.
Prohibited Use
Use of our site for abusive, deceptive, or illegal purposes is strictly prohibited.
Any action that could harm the company, staff, or other users is also banned.
We do not allow any activity that incites or involves racial discrimination, physical harm, sexual harassment, or gambling.
Feedback, Complaints, and Inquiries
We welcome all comments, suggestions, complaints, and feedback.
You may send them via email, phone, or through our website.
We will review all feedback and take necessary action to resolve any issues.
We may also contact you for additional clarification to improve our responses
Data Deletion Request
If you would like to request the deletion of your personal data collected through our services,
please contact us at sales@globalsuns.org with the subject line “Data Deletion Request”.
Please include identifying information (such as your account email or phone number) so we can verify your identity.
We will respond to your request within 14 business days, in accordance with applicable laws.
Contact Information
Please ensure your contact details are correct.
We may contact you via phone, SMS, or email for order confirmation, payment, delivery details, and other updates.
Contact Us
📞 Phone: 09 757 870 134
📧 Email: sales@globalsuns.org
🏢 Address: No. 104, Shwe Than Lwin Condo, Bahan Township, Yangon, Myanmar